Shipping Policy

Last updated: October 9, 2026

At PawBreeze, we work to make sure every order arrives safely and within the estimated time frame. Here are our processing, shipping, and delivery terms.

1. Order processing

All orders take 1–3 business days to process after payment is confirmed. During this time, we verify your order details, prepare your items, and arrange shipment. Weekends and holidays are not business days.

2. Shipping and delivery times

Estimated shipping time is 7–14 business days from the date your order ships. This is an estimate and may vary depending on your location and carrier conditions.

In exceptional circumstances, such as customs delays, logistics issues, severe weather, or high demand, delivery may take up to 7 additional business days.

Estimated time frames:

• Processing: 1–3 business days.
• Shipping: 7–14 business days.
• Exceptional delays: up to 7 additional business days.

3. Shipping cost

Shipping is free on all orders to the United States.

4. Order tracking

Once your order ships, we'll send a shipping confirmation to the email address you used at checkout. When available, it will include a tracking number. Tracking updates may take a few business days to appear after shipment.

5. Delivery delays

Although we work to meet our estimated time frames, delays can happen for reasons outside our direct control. If your order is delayed, email us at support.pawbreeze@gmail.com">support.pawbreeze@gmail.com. We'll look into it with the carrier and let you know your options.

6. Incorrect shipping address

Please make sure the shipping details you enter at checkout are correct and complete. If you notice a mistake, contact us as soon as possible at support.pawbreeze@gmail.com">support.pawbreeze@gmail.com. We'll try to update the address before the order ships. Once it has shipped, address changes depend on the carrier.

7. Lost or undelivered orders

If your package hasn't arrived within the estimated time frame, contact our team. We'll review the tracking and check with the carrier. If we confirm the order was lost or not delivered correctly, we'll offer a solution, which may include reshipping at no extra cost or a refund.

8. High-demand periods

During promotions, holidays, or special events, processing and shipping may take longer. We'll let you know about any significant delays as soon as we're aware of them.

9. Contact

Need help with your order? Contact us:

PawBreeze
Email: support.pawbreeze@gmail.com">support.pawbreeze@gmail.com